Read about the many services Serco delivers right around the world.
Learn about the essential services Serco has been delivering since the 1920s.
At Serco our Governing Principles underpin the way we work and behave.
Learn about how we are seeking to make a positive difference in our local communities.
Serco has been recognised by a number of external bodies for outstanding service delivery.
Meet our Executive Team who deliver customer focused solutions across diverse markets
Bringing service to life
Learn more about the services we deliver across Asia Pacific.
Learn about some of the successes our staff have achieved.
Read about some of the creative solutions our staff have made in the workplace.
One of our greatest strengths is that we live locally, think locally, act locally, and are supported globally.
In line with our values, Serco is committed to treating people in our care with dignity and respect in a safe and secure environment. Across Australia's network of immigration centres, our staff work hard to ensure the wellbeing of people in administrative detention, and to deliver high quality services.
We provide catering, recreation, education and excursions, manage accommodation, facilities, maintenance, transport and logistics, security, training and procurement. Our employees look after thousands of people in locations all over Australia, responding to their cultural, religious and individual needs.
Community engagement is an important part of our approach. It's beneficial to the welfare of the people we look after, and consistent with our intention to be a good neighbour to those who live in the areas where we work. We also welcome the involvement of external agencies and independent observers, as we believe clear and strong accountability is a key element in successful service delivery.
We seek to innovate, develop and continuously improve in our provision of immigration services, to meet our responsibilities and fulfil our duty of care.
Providing high quality services to people in our care.