Capabilities
What we bring to our customers
We advise, design, integrate, and deliver – we bring service to life.
Serco’s capabilities are unique. We provide an end-to-end service different from most other organisations. We improve services by managing people, processes, technology and assets more effectively. We are both advisors and implementers. Our strategic advice comes from hands-on experience.
We advise policy makers, design innovative solutions, integrate systems and – most of all – deliver front-line services that make a positive difference to customers and communities.
Defence Capabilities
- Through- life operating and support
- Small craft through-life support and maintenance, and a range of other related services
- Major asset procurement management
- Multi-site support services
- Technology and training support to Defence
- Defence training, technology and usability
- Garrison Support Services
- Combined maintenance
- Software, communications and hardware engineering services
- Asset and infrastructure management and maintenance
- Physical security services afloat and ashore
- Weapon ranges and training area management and operation
- Fire and emergency services
- Equipment maintenance, repair and overhaul
- Medical and dental supply services
Justice Capabilities
- Prison accommodation and offender management
- Provision of management and custodial services
- Rehabilitation programmes and community reintegration programme design and implementation
- Special needs management programme development
Transport Capabilities
- Urban passenger heavy rail and light rail systems operations
- Long distance passenger rail tourism and transport services
- Road, tunnel and bridge management, operation and maintenance
- Transport information call centre operation and technology management
- Operation of traffic camera services and application of technology
- Traffic control system design, development and maintenance